Frequently Asked Questions
Everything you need to know about your Alphard Group experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the most accurate fit.
What payment methods do you accept?
Alphard Group accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Klarna.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester as part of our sustainability initiative.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or change your order within 60 minutes of placement by contacting our support team.